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Security Systems in Manhattan
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Manhattan?

An alarm system is designed to defend your property. But what occurs if your home security alarms go off in Manhattan? What actions should you take to help make sure you and all your family members are secure?

Your first priority is not to panic. Know that your 24-hour monitoring specialists are always standing by to assist. Then take the steps described below to be ready for any crisis at your property.

Our 24-Hour Specialists Are There For You

A 24-7 monitoring specialist is alerted in an instant when your Manhattan home security alarms go off. After a monitoring professional is alerted, they will call you as quickly as possible to figure out what caused the alarm. Your alarm will go off due to a range of emergencies, including:

  • Burglary

  • Smoke

  • Flood

  • False alarm

In cases when a device was tripped accidentally—like not recalling that the motion sensors are switched on when you open a window— an agent will reach out to figure out if you need help. Supply them with your predetermined password, and they'll cancel the alarm.

In a true emergency, your monitoring team member will send out emergency personnel, including law enforcement, firefighters, and medical professionals, to your property. They also have the ability to function as a contact point if nobody is home. The monitoring agent can also apprise emergency services on which entry sensor was tripped, increasing their preparedness for what might be a dangerous situation. The monitoring expert will stay on the line with you to keep you calm and instruct you on what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Manhattan

Waking up in the middle of the night to an alarm blaring is incredibly scary—even moreso if you don’t know why it’s occurring. The most important thing to do is remain calm and take the following actions:

  • First, find a safe location. Round up your family and pets in an expeditious manner and relocate to a secure room within your residence or depart the home if needed. It's a natural response to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. Alternatively, concentrate on attempting to keep yourself and your family protected and let the professionals resolve the crisis.

  • Secondly, use the home security app to keep in touch with your monitoring agent. They'll dispatch emergency professionals who will be en route to your property in a flash.

  • Third, keep a persistent line of communication with your monitoring specialists and emergency responders. You have the ability to be conferenced in, so representatives of each team are talking together. Conversely, if it’s not possible to speak directly to emergency services, you can still receive updates via text. Even if it’s only a false alarm, it's smart to maintain communications with all teams so you will be ready should an actual problem happen.

Defend Against Any Emergency in Manhattan with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are secured. With 24/7 monitoring, smart locks, and entry-point sensors, your property will become the safe haven you’ve always wanted. Customize the perfect home security package by completing the form below or reach out to (212) 553-6589 to get started.